Next-level RTM for physical therapists.
Increase RTM revenue, add a remote day per week for PTs, and expand your capacity, all with best-in-class support.
Transformative results for patients and practices.
Patient Satisfaction
9.4 / 10
HEP Adherence
↑ 2x
Revenue / Month
↑ $2k / PT
Improve revenue and retention with Brightway
Rapid Implementation & Results
Go live in days and experience an immediate and meaningful boost in RTM revenue. Flexible to fit existing workflows and any level of therapist bandwidth.
Improve PT Hiring & Retention
Stand out from competitors and reduce burnout by giving therapists the flexibility they want with a day per week working from home.
Easy for Patients & Therapists
Designed to be easy for even your least tech-savvy 85-year-old patients. If they can Zoom with their grandkids, they can use Brightway.
Reimbursement is shrinking, while costs keep climbing.
Adjusted for inflation in practice costs, Medicare payment declined 33% from 2001 to 2025.
— Sources: Federal Register, Medicare Trustees’ Reports, Bureau of Labor Statistics, Congressional Budget Office.
Hiring and retaining PTs is growing ever more challenging.
72% of PT clinics report either a shortage in capacity to meet local demand or being at the limit of their capacity.
— APTA 2024 Physical Therapist Workforce Survey
Medicare updates vs. inflation in practice costs (2001-2025)
Sources: Federal Register, Medicare Trustees’ Reports, Bureau of Labor Statistics, Congressional Budget Office.
Level Up Your RTM with Brightway
Out-of-the-box Compliance
Brightway is HIPAA-compliant, SOC2-secure software as a medical device, and provides audit-ready documentation for RTM compliance.
Best-in-Class Support
Super fast support from a dedicated account manager to help you make the most of RTM in your practice.
Auto-Documentation & Billing
Automated time tracking, audit-ready documentation, and billing and opportunities reports reduce errors and manual RTM tracking.
Reimbursement
Brightway is reimbursable under RTM CPT codes that enable patients to receive virtual support in addition to their in-person visits.
Brightway goes beyond standard RTM, helping practices to dramatically increase RTM revenue while creating a modern experience for therapists and patients.
| CPT Code | Description | Reimbursement | Frequency |
|---|---|---|---|
| 98975 | Initial setup and patient/caregiver education on use of RTM software. | $19.73* | Once per episode of care |
| 98977 | Supply of RTM device (software) and transmission of data and/or alerts. | $43.02* | Every 30 days |
| 98980 | First 20 minutes of provider time spent on RTM in a calendar month. | $50.14* | Once each calendar month |
| 98981 | Each additional 20 minutes of provider time spent on RTM in a calendar month. | $39.14* | Each calendar month |
* 2025 CMS national non-facility payment amounts (updated April 2025). Actual payment varies by locality.
How It Works
Pick and Customize Your Care Model
Whether you want to give your therapists some flexibility to work from home, need to recoup lost revenue from cancellations / no-shows, or simply want additional revenue and patient support, Brightway’s flexibility can support your clinic’s needs.
Brightway will help you determine how to best use virtual / remote care in your practice.
1
Engage Patients The Way They Want
Continue in-person care for those who need it, provide virtual support for those who can benefit, and offer virtual care for eligible patients who may not otherwise want to come to the office. We help you to reduce cancellations / no-shows, reduce early dropout rate, expand your reach, and provide care in the way patients want.
2
We make RTM billing in your EMR incredibly easy with automated documentation and billing reports that show upcoming opportunities and exactly what to bill and when.
3
Get Paid
Research & Partnerships
Brightway partners with clinicians and researchers at leading institutions as we build toward the future of physical health.
To explore a collaboration or partnership, please contact us.
“ Brightway made the transition into RTM seamless for our team. Our therapists appreciate how easy it is to use, and patients love the videos and support between visits.
Brightway helps to keep communication between therapists and patients open and simple between visits, with an integrated messaging system that is easy for all to use.
From the administrative end, Brightway has made billing for RTM smooth and straightforward, which has opened up a whole new stream of revenue for us, all while improving our overall patient care and outcomes.
I could not recommend Brightway highly enough.”
Sonja Parker, Owner of Designing Fitness Physical Therapy
Ready to learn more?
See how Brightway can help you improve patient and financial outcomes.